Returns & Exchanges
At numbuzin US, we want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return policy for products in their original, unopened condition. If your order doesn't meet your expectations, our dedicated team is here to assist you with a seamless return or exchange process.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the specific items you wish to return.
Prepare the Package
Ensure the products are unopened and in their original packaging, then securely pack them to prevent damage during transit.
Ship Items Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing